Let’s Talk

What we do

How it works

Pricing

Let’s Talk

PromoAssist by ShoreSwitch

Promotional Product Trained Staff From $599/month.

This is how promotional product companies are scaling in 2026.

We recruit, train and manage offshore designers who handle artwork proofs, mockups, revisions and order prep so your sales team can focus on selling.

Artwork delays are one of the biggest bottlenecks in promotional products. Our affordable, trained designers keep proofs moving so your team responds faster, keeps clients happy and closes more orders.

Every designer is vetted, trained and matched to your systems, ready to plug straight into your workflow from day one.

Book a Free Chat

See How It Works

Is artwork slowing down your sales cycle?

Is artwork slowing down
your sales cycle?

Artwork proofs can be a burden on your business, or a weapon in your sales teams arsenal.

Don't Keep Clients Waiting

From quotes to artwork proofs, We can provide highly affordable staff that will speed up your turnaround times.

Every minute your client is waiting for a proof or a quote is time they could be shopping around with competitors.

Adding staff reduces turnaround times.

You Need Specialist Designers

Most people learn graphic design to undertake funky agency work however print proofing requires a totally different skill set.

A unique knowledge mix of of printing and production processes as well as design style and software tools such as Adobe Creative Suite is essential.

Most people learn graphic design to undertake funky agency work however print proofing requires a totally different skill set.

A unique knowledge mix of of printing and production processes as well as design style and software tools such as Adobe Creative Suite is essential.

Your Competitors Are Doing This

Promotional products involves a lot of manual repetitive processes such as order processing, data entry, quoting and graphic design.

Customers are also highly price driven which means margins can get thin. By outsourcing you can provide lower pricing to customers while maintaining margins.

What could a promo assistant
do for your company?

Graphic Designer

Convert logos to clean vector artwork for print
Create product presentations
Place logos on supplier templates
Make fast revisions based on client feedback
Prepare print-ready files
Use AI tools to generate ideas

Sales & Admin Support

Respond to quote requests from email and web
Prepare product quotes and proposals
Follow up quotes to win more orders
Manage artwork approvals with clients
Place orders with suppliers
Provide delivery updates to customers
Use tools like ESP web and Sage

Our solutions specialists will help you build a job description that helps your business.

Book a Free Chat

PromoAssist by ShoreSwitch

Promotional Product Trained Staff
From $599/month.

How We Work

This is how promotional product companies are scaling in 2026.

We recruit, train and manage offshore designers who handle artwork proofs, mockups, revisions and order prep so your sales team can focus on selling.

Every designer is vetted, trained and matched to your systems, ready to plug straight into your workflow from day one.

Book A Free Chat

Learn More

What could a promo assistant
do for your company?

Print Graphic Designer

Convert logos to clean vector artwork for print
Create product presentations
Place logos on supplier templates
Make fast revisions based on client feedback
Prepare print-ready files
Use AI tools to generate ideas

Sales & Customer Service

Respond to quote requests from email and web
Prepare product quotes and proposals
Follow up quotes to win more orders
Manage artwork approvals with clients
Place orders with suppliers
Provide delivery updates to customers
Use tools like ESP web and Sage

Our solutions specialists will help you build a job description that helps your business.

Book A Free Chat

What could a promo assistant
do for your company?

Graphic Designer

Convert logos to clean vector artwork for print
Create product presentations
Place logos on supplier templates
Make fast revisions based on client feedback
Prepare print-ready files
Use AI tools to generate ideas

Sales & Customer Service

Respond to quote requests from email and web
Prepare product quotes and proposals
Follow up quotes to win more orders
Manage artwork approvals with clients
Place orders with suppliers
Provide delivery updates to customers
Use tools like ESP web and Sage

Our solutions specialists will help you build a job description that helps your business.

Book A Free Chat

PromoAssist by ShoreSwitch

Promotional Product Trained Staff From $599/month.

This is how promotional product companies are scaling in 2026.

We recruit, train and manage offshore designers who handle artwork proofs, mockups, revisions and order prep so your sales team can focus on selling.

Every designer is vetted, trained and matched to your systems, ready to plug straight into your workflow from day one.

Book A Free Chat

Learn More

We Learn Your Setup

We book a quick strategy call to understand how you currently handle day to day work.

We clarify what exactly your business needs the most and how we can help you most.

We Make A Plan

We make a job description and define clear responsibilities for your new team member.

We align with your existing tools such as Adobe creative suite, ESPweb etc.

Present Top Candidates

We advertise the role and shortlist high quality candidates with skilled backgrounds and great attitudes.

In approximately 10-14 days we present candidates for your review before introducing you.

Manage Performance

We offer ongoing support to ensure continued performance and accountability as well as handling any issues or disputes.

We also handle all payroll, leave entitlements and benefits.

We Learn Your Setup

We book a quick strategy call to understand how you currently handle day to day work.

We clarify what exactly your business needs the most and how we can help you most.

We Make A Plan

We make a job description and define clear responsibilities for your new team member.

We align with your existing tools such as Adobe creative suite, ESPweb etc.

Present Top Candidates

We advertise the role and shortlist high quality candidates with skilled backgrounds and great attitudes.

In approximately 10-14 days we present candidates for your review before introducing you.

Manage Performance

We offer ongoing support to ensure continued performance and accountability as well as handling any issues or disputes.

We also handle all payroll, leave entitlements and benefits.

We Learn About Your Business.

We book a quick strategy call to understand how you currently handle day to day work.

We clarify what exactly your business needs the most and how we can help you most.

We Make A
Plan Of Action

We make a job description and define clear responsibilities for your new team member.

We align with your existing tools such as Adobe creative suite, ESPweb etc.

We Present
Candidates

We advertise the role and shortlist high quality candidates with skilled backgrounds and great attitudes.

In approximately 10-14 days we present candidates for your review before introducing you.

We Manage Performance

We offer ongoing support to ensure continued performance and accountability as well as handling any issues or disputes.

We also handle all payroll, leave entitlements and benefits.

Ongoing Client Support

We're here to help you. We have processes in place that help drive continued performance, accountability and transparency. We remove many headaches that are usually associated hiring offshore staff and we even offer guidance on how to structure and manage your offshore employee.

As part of our packages we handle everything on your behalf.

Offshore payroll
Providing of healthcare and benefits
Paid time off and sick leave
Communication issues or disputes
Help managing performance
Initial training and on-boarding

We document all training and onboarding so it becomes a repeatable process. If a staff member leaves or things don’t work out, the next hire can step straight into the same onboarding without you starting from scratch.

Performance & Culture

We don’t just place staff and disappear. We have a strong, positive culture that attracts and retains talented individuals.

Our team provides ongoing coaching, performance feedback and support to help your offshore staff member stay engaged, build the right work habits and continuously improve.

As part of our service we provide.

• Structured onboarding and role training
• Ongoing coaching and performance guidance
• Regular check-ins to maintain accountability
• Support with communication and cultural alignment
• Access to tools and systems training
• Ongoing professional development

By supporting our team properly, we help ensure your staff member stays motivated, productive and aligned with your business.

With Shoreswitch as your offshore recruiting partner you don’t have to worry about the small things that usually come with hiring offshore staff. We handle the ongoing support, guidance and day-to-day management so your team member stays focused on delivering results for your business.

Behind the scenes we maintain a positive, supportive team culture that keeps our staff engaged, motivated and proud of the work they do for our clients.

Less than the cost of hiring locally. We aim to offer pricing that bridges the gap for businesses who need help but don't want to spend

60k+ per year before super and overheads. We have helped small and medium businesses hit that next stage of growth
without the financial strain and risk that comes with hiring locally.

Less than the cost of hiring locally. We aim to offer pricing that bridges the gap for businesses who need help but don't want to spend 60k+ per year before super and overheads. We have helped small and medium businesses hit that next stage of growth without
the financial strain and risk that comes with hiring locally.

Ongoing Client Support

As part of our packages we handle everything on your behalf.

Offshore payroll
Providing of healthcare and benefits
Paid time off and sick leave
Communication issues or disputes
Help managing performance
Initial training and on-boarding

Performance & Culture

We don’t just place staff and disappear. We have a strong, positive culture that attracts and retains talented individuals.

Our team provides ongoing coaching, performance feedback and support to help your offshore staff member stay engaged, build the right work habits and continuously improve.

As part of our service we provide.

By supporting our team properly, we help ensure your staff member stays motivated, productive and aligned with your business.

Behind the scenes we maintain a positive, supportive team culture that keeps our staff engaged, motivated and proud of the work they do for our clients.

Price Guide (USD)

Below is a general guide to pricing. Every role is scoped properly and a tailored package is presented for your approval before anything moves forward. Our pricing is all-inclusive, designed to stay simple, reduce overhead and keep your admin support engaged and accountable.

Below is a general guide to pricing. Every role is scoped properly and a tailored package is presented for your approval before anything moves forward.

Part time graphic designer

$599 / Month

An essential level of design support

Vectorize logos and prep files for print.

Send revisions within set time frames.

Liaising with suppliers to ensure print quality

Amending print proofs for clients

15-20 Hours a week scheduled

Dedicated graphic designer

$1099 / Month

Full time designer to boost your sales pipeline

Full time dedicated team member.

Multi product proofs and presentations.

Creating company specific templates.

Communicating directly with clients.

Up to 45 Hours a week dedicated

Senior level specialist or team leader

$1499 / Month

Manager, senior operator or specialist roles

Improve design processes and templates.

Train and lead other designers.

Manage performance and KPIs.

Monitor and enforce turnaround times.

Ask about a tailored solution

Ready to Supercharge Your Business?

Ready to Hire Your
First Offshore Assistant?

Get matched with a team member in as little as 7–14 days.
30-day replacement guarantee if your assistant isn’t the right fit.

Get matched with your assistant in as little as 7–14 days.

30-day replacement guarantee if your assistant isn’t the right fit.

Book a Free Chat

Testimonials

People we've helped

We've been working with Daniel for a while now to build an offshore team. We're up to 5 offshore personnel now and the transformation has been massive for our business. Roles we struggled to fill are no longer an issue, we feel like we've unlocked a whole new talent pool thanks to Shoreswitch. Thank you from all of us.

Clint E.

Owner / Franchisee

We were struggling hard to get and keep staff. We're not tech people and one of the issues was how to manage people remotely but we got really good advice and guidance the whole way through, James our client manager actually helped us build a couple of processes that helped. We're saving thousands and we're finally on top of the day to day.

Janelle T.

Partner

So happy I found these guys, I have a Sidekick who replies to 90% of customer emails, sends invoices, sends reminders to people when services are due etc its awesome and it's cheap! Seriously if you've been doing massive days then going home and doing admin just stop and talk to these guys it's worth it.

Jack T.

Owner Operator

Ready To Chat?

Complete a few fields below and our team will respond to your queries and provide information on next steps. When you contact us there is no obligation to proceed and we don't pester or harass you with sales calls.

Frequently Asked Questions

Where are staff based?

The majority of our staff are based in the Philippines, one of the world’s leading outsourcing hubs. They are highly educated, fluent in English, and experienced working with Australian, US, and UK businesses.

What tasks can my Sidekick handle?

Your assistant can help with a wide range of business tasks including customer enquiries, booking jobs, quoting, social media management, bookkeeping support, marketing emails, scheduling, and general admin. Many of our clients use their assistant to manage the day-to-day tasks that take up valuable time.

How quickly can I get started?

Most businesses are matched with a suitable assistant within 7–14 days. We handle the recruitment, screening, and onboarding so you can start delegating tasks as quickly as possible.

What happens if the assistant isn’t the right fit?

If your assistant isn’t the right fit, we will work with you to resolve the issue or arrange a replacement assistant. Our goal is to ensure you have someone who supports your business effectively.

How do I communicate with my assistant?

You can communicate with your assistant using the same tools you already use such as: Slack Microsoft Teams Email WhatsApp Zoom Messenger Telephone & VOIP Many clients treat their assistant like a normal member of the team.

How do you ensure quality and performance?

We support both you and your assistant throughout the relationship. This includes onboarding support, performance monitoring, and ongoing assistance to help ensure your assistant is delivering value.

What happens if it isn’t the right fit?

If your assistant isn’t the right fit, we will work with you to resolve the issue or arrange a replacement assistant. Our goal is to ensure you have someone who supports your business effectively.

How do I communicate with my assistant?

How do you ensure quality?

We support both you and your assistant throughout the relationship. This includes onboarding support, performance monitoring, and ongoing assistance to help ensure your assistant is delivering value.

Do I need to train the assistant?

Just like any team member, some training is required so your assistant understands how your business operates. However, we help you get started with onboarding guidance and best practices to make the process smooth. We also shadow you during this process and document everything so if a replacement is required you aren't starting from scratch again.

What hours will my assistant work?

Assistants can work during your business hours or adjusted hours depending on your needs. Many clients have assistants working to their local business hours.

Why hire offshore instead of locally?

Hiring offshore allows businesses to access skilled support at a significantly lower cost. This means you can delegate admin, customer service, and operational tasks while focusing on growing your business. Many businesses find they can free up 10–30 hours per week by outsourcing these tasks.